QHQuote HubHelp Centre

Welcome to Quote Hub

How Score Group APAC turns client enquiries for spares, PSVs and valves into approved quotations.

Quote Hub runs the KL Sales Hub quoting process from start to finish. A client enquiry arrives, it is checked, sourced from the right suppliers, costed, approved and sent back to the client as a quotation. Every step happens in one place, from one record.

AI agents do the preparation at each step. They read emails and datasheets, check the ground rules, shortlist suppliers, compare offers and draft emails. You review what they prepare and approve it. Nothing goes to a client or supplier without a person approving it.

Enquiries › SQ-2026-00018
An enquiry in Quote Hub showing the stage bar, next step and enquiry summary

The process at a glance

From client enquiry to submitted quotation
  1. 1Enquiry arrivesEmail, shared folder or manual entryClientIntake Agent
  2. 2Suitability & scopeGround rules + frame agreement scopeSales engineerScreening Agent
  3. 3Opportunity in D365CT1 fields pre-filled, sent as a fileSales engineerOpportunity Agent
  4. 4ClarificationsQuestions answered in the client portalSales engineerClientClarification Agent
  5. 5Stock or externalSAS stock and recycle inventory checkedSales engineerFulfilment Agent
  6. 6RFQ form to hubSupplier shortlist from approved listsSales engineerKL hubSourcing Strategist
  7. 7Supplier RFQsOnline RFQ, reminders, quotes in portalKL hubSupplierHub Buyer · Quote Reader
  8. 8Bid checkWeighted comparison, supplier per lineSales engineerBid Evaluation Agent
  9. 9Costing & TBECost build-up, margin, technical reviewSales engineerCosting Agent
  10. 10ApprovalsTechnical + commercial (DOA)Approvers
  11. 11Quotation & deviationsClient format, deviations, submissionSales engineerClientQuotation Agent
  12. 12OutcomeWon or lost recorded, D365 updatedSales engineer
Each step links to its guide. Purple tags show the AI agent that prepares the work; a person approves anything that leaves Score or changes the record.

Where to start

By role

You are a…Start with
Sales engineerEnquiry workspace, Screening, Sourcing, Costing
Sales leadDashboard, Perth RFQ meeting, Approvals
Hub buyer or hub leadHub sourcing, Supplier portal
Technical or commercial approverApprovals
AdministratorRules studio, Automation & policies, Data imports

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